Why Working Harder Isn’t the Answer: Embrace Chaotic Productivity Instead

A lot of people ask me how I manage my time. Do I have a packed calendar? Do I only sleep 5 hours a day? Do I wake up at 5 AM every day? The answer is simple: It’s all chaos. I follow a chaotic productivity schedule. I don’t plan everything to the last detail.… Continue reading Why Working Harder Isn’t the Answer: Embrace Chaotic Productivity Instead

The One Number You Need to Grow

In the quest for business growth, understanding customer satisfaction and loyalty is paramount. While many metrics can provide insights, there’s one number that stands out: the Net-Promoter Score (NPS).